Legal
The rules, responsibilities, and guidelines for using Voyant LLC’s services, including our SMS communication program.
Last updated: September 2026
These Terms & Conditions (“Terms”) govern your use of the website and services provided by Voyant LLC (“Voyant”, “we”, “us”). By accessing our site, contacting us, or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.
Voyant provides AI automation, software development, web design, and growth marketing services for businesses. Specific deliverables, timelines, and fees are defined in the individual proposal or statement of work agreed between us and the client. Where a proposal differs from general descriptions on this site, the proposal controls.
Where you provide a mobile number and consent, we may send service-related (non-marketing) text messages such as missed-call responses, appointment confirmations, reminders, and follow-ups. Message frequency typically ranges 1–3 per week. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Full details are in our SMS Communication Policy.
Setup fees, monthly subscriptions, and any one-time charges are described in your proposal. Recurring fees are billed monthly in advance and are non-refundable except where required by law.
Builds are taken as a 50% deposit before work begins and the balance at launch. The deposit is due on signing and earned upon receipt, to reserve our time and resources. No work of any kind, including discovery, strategy, or drafts, forms part of an engagement until the agreement is signed and the deposit has cleared.
Invoices are due on receipt. Work pauses automatically on any invoice fourteen days past due and resumes when it is paid. If a build is ended part-way, a kill fee applies in proportion to the stages completed, not to the remaining balance.
You agree to provide accurate information, timely access to the accounts and assets needed to deliver the work, and to use any systems we build lawfully — including compliance with applicable telecom, email, and privacy regulations (such as the TCPA and CAN-SPAM) when communicating with your own customers.
Content, images, logos, and brand assets are due within fourteen business days of signing, or five business days for a single-page scope. Past that deadline we proceed using documented defaults and swap your materials in later at no charge.
If missing materials stall a project for thirty consecutive days, the project goes on hold and the files are archived. Restarting carries a $500 reactivation fee and a revised timeline.
Each build includes one revision round, meaning one consolidated set of feedback submitted in writing. Several messages about the same draft count as one round only if they arrive together. Anything beyond that round, or outside the agreed scope, becomes a change order with its own price and date, agreed in writing before work starts.
Approval runs in two stages. When we deliver something for review you have five business days to respond. If we hear nothing we send a reminder. If we hear nothing five business days after that reminder, the deliverable is treated as approved and the project moves forward. Every delivery message states the window and the date it closes.
Upon full payment, you own the final deliverables produced specifically for you, excluding any third-party tools, libraries, or our pre-existing frameworks and know-how, which remain our property and are licensed to you for use within the delivered work. Third-party assets such as fonts, stock imagery, and plugins remain under their own licences, which are listed in your handoff pack.
Financed builds work differently, and we say so up front. Where a site is paid for monthly rather than bought outright, you own the domain, the accounts, and the content from day one; the site’s source is assigned to you after twelve paid months, or earlier if you pay the difference between the build price and the payments already made. If you cancel before then you keep the domain, the accounts, and the content, and the built site stays with us.
Your domain is registered in your own registrar account. Hosting, analytics, your Google Business Profile, any messaging account, and every other service are created under your own email and payment method. We work through invitations and API keys you can revoke at any time. We never hold your passwords.
Either of us may end a retainer with thirty days’ written notice. On exit we provide a full export of everything we hold and thirty days of transition access. There is no lock-in term, no cancellation fee, and no charge stacked onto a subscription.
We promise our launch standard: every page passes a mechanical check before it goes live — real content, titles, descriptions, structured data, sitemap, mobile rendering, working analytics, and no placeholder text. If it does not pass, it does not launch.
We do not promise rankings, search positions, call volume, leads, or revenue, and nobody speaking for Voyant may say otherwise. Any guarantee we ever offer will be specific, measurable, and honoured in writing.
Reviews shown anywhere on this site are reproduced verbatim from Google. We never write, edit, incentivise, or selectively solicit a review.
For thirty days after launch we fix at no charge any defect in what we built: broken links, broken layout, or functions that do not work as described in your proposal. The warranty covers defects, not new work, and not changes made by you or a third party after launch.
Services are provided “as is” without warranties of any kind beyond the warranty in section 10. We do not guarantee specific business results, revenue, or rankings. To the maximum extent permitted by law, our total liability for any claim arising from the services is limited to the fees paid by you for the services giving rise to the claim in the preceding three months.
We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Continued use of our services after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at info@voyantstrategies.com or (833) 700–6318.
