Field notes

Insights

Perspectives on intelligent systems, software, and strategy — written for the people building what comes next. Considered, never breathless.

More from the journal

GGrowth

The local SEO playbook for Atlanta service businesses

Most local businesses lose the search race before it starts — not on ads, but on the basics done properly. Here’s the order of operations.

Read →
AAI

Missed calls are a silent revenue leak — text-back recovery fixes it

Callers who hit voicemail don’t leave a message. They call the next business on the list. Here’s the system that saves those leads.

Read →
WWeb

What actually drives the cost of a website redesign

Two redesigns can differ in price by 10× and both be fairly quoted. The difference is almost never the page count.

Read →
WWeb

5 signs your business has outgrown its website

Your site was right for who you were. Here’s how to tell when it’s quietly costing you customers.

Read →
SSoftware

Custom software vs. off-the-shelf: when it’s worth building your own

Off-the-shelf is the right call more often than people admit. Here’s the line — and how to know which side you’re on.

Read →

Stay in the loop

Field notes, a few times a quarter.

No noise — just our sharpest thinking on building intelligent technology. Unsubscribe anytime.